Frequently Asked Questions
Shipping
Yes, we offer complimentary standard shipping within the U.S. on all orders.
All pieces are made with care and intention. Please allow 1–2 weeks for processing before your order is shipped. Once shipped, delivery time depends on the shipping method selected.
- U.S. Standard Shipping: Complimentary
- Expedited (2-3 business days after processing): $25
- Rush (1–2 business days after processing): $50
- Orders under $500: USPS
- Orders $500–$1499: UPS Ground
- Orders $1500–$2499: UPS 3-Day
- Orders $2500+: UPS 2-Day (Signature may be required)
Unfortunately, we’re unable to ship to PO boxes, hotels, or military bases.
Yes, for a flat shipping rate of $30.
Jewelry & Materials
All Liora pieces are crafted from solid 14k gold — never plated, filled, or vermeil. We design every piece to be lasting, meaningful, and worthy of everyday wear.
Absolutely. Solid 14k gold is durable and made to move with you — perfect for daily wear, layering, and living in.
Yes — since we use only solid gold, your jewelry is naturally waterproof, tarnish-free, and hypoallergenic.
While solid gold is low maintenance, we recommend storing your pieces in a dry place, away from harsh chemicals. A soft cloth is all you need for the occasional polish. Visit blog for more details.
Not yet — but it’s something we’re working on. Sign up for our newsletter to be the first to know when personalized options launch.
Returns & Exchanges
Yes. We accept returns and complimentary exchanges within 10 days of delivery. Pieces must be unworn and in original packaging.
Simply contact us with your order number and request. We'll guide you through the process. Visit this page for more information.